James P. Steyer, the founder and C.E.O. of Common Sense Media, an organization that promotes safety in technology and media for children, visited Facebook’s headquarters in the spring of 2018 to discuss his concerns about a product called Messenger Kids, which allows children under thirteen—the minimum age to use the primary Facebook app—to make video calls and send messages to contacts that a parent approves. He met with Sandberg and Elliot Schrage, at the time the head of policy and communications. “I respect their business success, and like Sheryl personally, and I was hoping they might finally consider taking steps to better protect kids. Instead, they said that the best thing for young kids was to spend more time on Messenger Kids,” Steyer told me. “They still seemed to be in denial. Would you ‘move fast and break things’ when it comes to children? To our democracy? No, because you can damage them forever.”

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Can Mark Zuckerberg Fix Facebook Before it Breaks Democracy?